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💬 Chat with Sophia

Chat is where you interact with Sophia, your intelligent AI assistant. Whether you’re asking questions, analyzing documents, or planning projects, Sophia responds in real-time with thoughtful, contextual answers.

How Conversations Work

Real-Time Responses

When you chat with Sophia, responses appear instantly as they’re being composed:

  • Answers stream word-by-word as Sophia thinks
  • No waiting for complete responses
  • See Sophia’s thought process in real-time
  • Conversations resume automatically if your connection drops

Sophia Remembers Context

Sophia maintains context throughout your conversation:

  • Previous Messages: Remembers what you discussed earlier in the conversation
  • Your Preferences: Recalls information about you from past sessions
  • Current Topic: Tracks the flow of your discussion
  • Your Knowledge: Pulls relevant information from documents you’ve uploaded

Sophia Gets Smarter: The more you chat, the better Sophia understands your communication style, preferences, and needs.

Ways to Chat

Text Messages

Simply type your message and press Enter:

Example: "Help me draft a professional email declining a meeting invitation"

Chat with Images

Upload images and ask Sophia about them:

Click the Attachment Icon

Look for the 📎 paperclip icon in the message input area.

Select Your Image

Supported formats:

  • JPEG/JPG
  • PNG
  • WebP
  • GIF

Maximum size: 20MB per image

Ask About the Image

What architectural style is this building? Can you read the text in this screenshot? Analyze the data shown in this chart

Get Sophia’s Analysis

Sophia will examine the image and provide detailed insights based on what you asked.

🎨

Image Understanding: Sophia can identify objects, read text, analyze compositions, compare images, and extract information from visual content.

Chat with Documents

Upload documents for Sophia to analyze:

Supported File Types:

  • Text Files: TXT, MD, RTF
  • Documents: PDF, DOCX, DOC
  • Spreadsheets: CSV, Excel
  • Data: JSON, XML
  • Code Files: Most programming languages

Example Questions:

Summarize the key points in this report What are the main terms in this contract? Extract the invoice details from this PDF Find insights in this customer feedback data
💡

Pro Tip: Upload multiple related documents and ask Sophia to compare or synthesize information across them.

Thinking Modes

Choose how deeply Sophia thinks based on your task:

Quick Response

Best for:

  • Simple factual questions
  • Quick definitions
  • Basic calculations
  • Looking up information

Example:

What's the capital of France? Convert 100 USD to EUR Define "machine learning"

What to expect:

  • ⚡ Fastest responses
  • ✨ Direct, concise answers
  • 💰 Most cost-effective

Enable web search when you need current information:

Perfect for:

  • Current events and breaking news
  • Real-time data (weather, stock prices, sports scores)
  • Recent research and publications
  • Product information and reviews
  • “What’s trending” questions
  • Anything that changes frequently

Not needed for:

  • General knowledge and historical facts
  • Theoretical discussions and explanations
  • Information in your knowledge base
  • Timeless concepts and principles

Using the Web Interface

  1. Look for the “Web Search” toggle above the message input
  2. Click to enable (it turns blue/active)
  3. Type your message and send
  4. Sophia will search the web and include current findings

The toggle stays enabled for your session until you turn it off.

Example with Web Search enabled:

You: What are the latest developments in quantum computing? Sophia: [searches web for recent news and synthesizes findings with sources]

Understanding Web Results

When web search is enabled, Sophia:

  1. 🔍 Analyzes your question to create relevant search queries
  2. 🌐 Searches across multiple sources on the web
  3. 🧩 Synthesizes information from the most reliable sources
  4. 🔗 Cites sources so you can verify and explore further
  5. 💡 Integrates web findings with Sophia’s existing knowledge
📚

Source Citations: Sophia always provides links to sources when using web search. Click them to read the original content or verify information.

Message Actions

Every message has helpful actions you can take:

Your Message Actions

  • ✏️ Edit: Modify your message and get a new response
  • 🗑️ Delete: Remove the message from the conversation
  • 📋 Copy: Copy your message text

Sophia’s Response Actions

  • 📋 Copy: Copy the response to your clipboard
  • 🔄 Regenerate: Ask Sophia to try answering again
  • 👍 / 👎 Feedback: Help improve Sophia by rating responses
  • 🔗 Share: Create a link to share this conversation
  • 💾 Save: Add useful responses to your Knowledge Base
🎯

Editing Messages: Instead of sending a new message, edit your previous one. This helps Sophia understand what you want while keeping the conversation clean.

Managing Conversations

Conversation Sessions

Each chat is a separate session with:

  • Automatic Title: Generated from your conversation topic
  • Message History: Full record of the discussion
  • Custom Settings: Individual preferences per conversation
  • Unique Link: Share or return to conversations anytime

Automatic Titles

Sophia creates conversation titles automatically:

You: "Help me plan a two-week trip to Japan with kids" [After the conversation, Sophia creates the title:] "Japan Family Trip Planning"

💡 Rename conversations: Click any title in the sidebar to customize it.

Conversation Settings

Each conversation can have its own preferences:

  • Default Thinking Mode: Choose the mode Sophia uses by default
  • Auto Web Search: Always enable web search in this conversation
  • Response Style: Prefer concise or detailed responses
  • Tone: Professional, casual, technical, friendly, etc.

Available with Business: Conversation-level settings are saved with Sophosic Business accounts. Free users get standard defaults.

Keyboard Shortcuts

Work faster with these keyboard shortcuts:

ShortcutWhat It Does
EnterSend your message
Shift + EnterAdd a new line without sending
Cmd/Ctrl + KStart a new conversation
Cmd/Ctrl + /Show/hide the conversations sidebar
Cmd/Ctrl + UUpload a file or image
Cmd/Ctrl + WToggle web search on/off
Cmd/Ctrl + RChange thinking mode
EscClear the message you’re typing
Cmd/Ctrl + ↑Edit your last message

Power User Tip: Learning these shortcuts can save you hours over time. Try using Cmd/Ctrl + K to quickly start fresh conversations!

Staying Connected

Automatic Resume

If your internet connection drops while Sophia is responding:

  1. ✅ Sophia detects the disconnection
  2. ⏸️ Pauses the response
  3. 🔄 Automatically reconnects when possible
  4. ▶️ Continues exactly where it left off
  5. ✨ No information is lost

You’ll see a “Reconnecting…” indicator if this happens.

File Previews

When you upload files, you’ll see:

  • File details (name, size, type)
  • Image previews for photos and screenshots
  • Upload status (uploading → processing → ready)
  • Warnings if files are very large

Large Files: Files over 5MB may take longer to process. Sophia will let you know when they’re ready for analysis.

Conversation Branching 💎

Explore different conversational paths:

  1. Go back and edit a previous message
  2. Sophia generates a new response from that point
  3. Your original conversation is preserved
  4. Switch between branches to compare approaches

Sophosic Business Feature: Full conversation branching with saved history is available with Sophosic Business. Free users can edit messages, but previous branches aren’t saved.

Tips for Better Conversations

Be Specific and Detailed

❌ Instead of:

Help me with marketing

✅ Try this:

I'm launching a mobile app for tracking personal fitness goals. My target audience is busy professionals aged 30-45 who want simple, effective fitness tracking. What marketing channels and messaging strategies should I focus on?

Provide Relevant Context

Give Sophia the background information needed:

I'm a freelance web developer working with a sustainable fashion startup. They need a website that feels modern but also emphasizes their eco-conscious values. What design approach would work best?

Choose the Right Thinking Mode

  • Quick questions? → Use Quick Response mode
  • 🎯 Everyday tasks? → Use Balanced mode (default)
  • 🧠 Complex analysis? → Use Think Longer mode
  • 💎 Strategic decisions? → Use Deep Reasoning mode (Pro)

Enable Web Search When Needed

Turn on web search for:

  • Recent news and current events
  • Latest trends and data
  • Product reviews and comparisons
  • Real-time information

Ask Follow-Up Questions

Don’t settle for the first response:

  • Ask Sophia to elaborate on specific points
  • Request different formats (bullet points, table, essay)
  • Try “Make this more [detailed/concise/technical/simple]”
  • Build on Sophia’s ideas

Save Valuable Responses

Use the 💾 Save button to add useful responses to your Knowledge Base for future reference.

Troubleshooting

Sophia’s Response Seems Slow

Possible causes:

  • You’re using Think Longer or Deep Reasoning mode (takes longer to think)
  • Web search is enabled (searches take extra time)
  • You uploaded a large file that’s being processed
  • Your internet connection is slow

What to try:

  • Switch to Quick Response or Balanced mode for faster answers
  • Disable web search if you don’t need current information
  • Wait for file processing to complete
  • Check your internet connection

Sophia Doesn’t Remember Context

Possible causes:

  • You’re in a different conversation session
  • You’re using anonymous mode (sessions expire after inactivity)
  • The conversation is very long (older messages may not be included)

What to try:

  • Make sure you’re in the same conversation
  • Sign in to save conversation history
  • Reference specific earlier messages explicitly
  • Consider starting a new related conversation

File Upload Doesn’t Work

Possible causes:

  • File is too large (max 20MB)
  • File format isn’t supported
  • Internet connection interrupted during upload

What to try:

  • Check the file size and compress if needed
  • Convert to a supported format (PDF often works best)
  • Ensure stable internet connection
  • Try uploading again

Response Isn’t What You Expected

What to try:

  • ✏️ Edit your message to be more specific
  • 🔄 Regenerate to get a different approach
  • 💬 Ask a follow-up to clarify what you need
  • 🌐 Enable web search if you need current information
  • 🧠 Change thinking mode if you need more depth
💡

Remember: Sophia learns from your feedback! Use the 👍 and 👎 buttons to help improve responses over time.

Next Steps


Need more help? Check our FAQs or contact support.

Last updated on
Chat Features | Sophosic™ Platform